Zoho Commerce Reviews 2025

Integrated E-commerce Platform by Zoho

Company Overview

Indian Presence

Headquarters: Chennai
Development Centers: Bangalore, Hyderabad
Offices: Mumbai, Delhi, Pune

Company Size

Global Employees: 12,000+
India Team: 7,000+
Active Merchants: 100,000+

Investment & Growth

Bootstrapped
Annual Revenue: $1B+
YoY Growth: 45%

★★★★★

Quick Summary

Zoho Commerce is a comprehensive e-commerce solution that integrates seamlessly with Zoho's extensive suite of business applications. It offers AI-powered features, advanced analytics, and robust omnichannel capabilities tailored for the Indian market.

Key Strengths

Deep integration with Zoho ecosystem
AI-powered inventory and pricing optimization
Advanced analytics and reporting
Built-in Indian payment gateways
Comprehensive omnichannel features
Strong mobile commerce capabilities

Major Pain Points

Limited third-party integrations outside Zoho ecosystem
Advanced features require multiple Zoho subscriptions
Theme customization can be complex
Learning curve for full platform utilization

User Recommendations

Perfect for businesses using other Zoho products
Ideal for Indian SMEs and startups
Suitable for omnichannel retail operations
Good for businesses needing integrated CRM

Notable User Quotes

"The integration with other Zoho apps has streamlined our entire business operation. The AI-powered features have significantly improved our inventory management."

- Operations Head at a D2C brand

"While the learning curve was steep, the platform's comprehensive features and excellent support have made it worthwhile. The Indian payment gateway integration is seamless."

- Founder of an emerging fashion brand

Conclusion

Zoho Commerce stands out as a robust e-commerce solution, particularly for businesses already invested in the Zoho ecosystem. Its AI-powered features, strong analytics, and deep integration with other Zoho applications make it a compelling choice for Indian businesses. While the platform may have limitations in terms of third-party integrations and require multiple Zoho subscriptions for advanced features, its comprehensive functionality and strong focus on the Indian market make it an excellent choice for SMEs and growing businesses looking for an integrated e-commerce solution.