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Target your best shoppers with User Groups

Organize your customers into high-value segments for targeted promotions. Litekart's Customer Groups feature allows you to categorize users by loyalty or behavior, enabling you to offer exclusive coupons and tailored discounts that drive repeat purchases and increase revenue.

Updated Jun 10, 2026
Litekart User Groups Feature Preview
Diverse Audience Frequent Buyers Targeted for 20% Off Coupon SALE New Signups Waitlisted for Welcome Offer Segmented & Rewarded ✓

Not all customers respond to the same offers. Litekart's Customer Groups feature gives you the tools to cluster your audience based on shared characteristics. Once grouped, you can apply specific discounting logic—like assigning exclusive coupon codes to your best shoppers—ensuring your promotional efforts are targeted exactly where they'll have the most impact.


How to manage Customer Groups

1
Navigate to Groups

Go to the Users > Groups section in your left sidebar or navigate directly to /dash/customer-groups.

admin.litekart.in/dash/customer-groups
Users
Groups
2
Add or Edit Group

Click the Add Group button to create a new segment or select an existing one to modify its members.

3
Configure Group Details

Define your group identity and manage its members with these fields:

  • Name & Title: Set clear labels for your internal tracking and reporting.
  • Customer Search: Easily find and add customers to the group with the integrated search tool.
  • Group Status: Manage lifecycle by setting the group to Pending, Active, or Inactive.
Customer Group Details
VIP_LOYALTY
Active
Sarah J...
sarah.j@example.com
mike.r@gmail.com

What you unlock

Targeted Discounts

Apply unique coupon codes to specific groups, ensuring your rewards reach the right audience.

Exclusive Coupon Tiers

Create limited-use coupons that only members of specific groups can redeem at checkout.

Priority Promotion

Identify VIP or wholesale groups in your orders to prioritize their rewards and campaign fulfillment.

Lifecycle Control

Easily rotate group statuses to activate or deactivate campaigns without losing your data.

🚀 Ready to reward your shoppers? Head to Litekart Admin, open Users > Groups, and create your first segment. Your targeted discount strategy starts here.